Privacy Policy
Welcome to Ankeny Lawn & Landscapes, LLC dba ETCH Outdoor Living (the "Site").
We understand that privacy online is important to users of our Site, especially when conducting business. This statement governs our privacy policies with respect to those users of the Site ("Visitors") who visit without transacting business and Visitors who register to transact business on the Site and make use of the various services offered by Ankeny Lawn & Landscapes, LLC dba ETCH Outdoor Living (collectively, "Services") ("Authorized Customers").
"Personally Identifiable Information" refers to any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains, including, but not limited to, name, address, phone number, fax number, email address, financial profiles, social security number, and credit card information. Personally Identifiable Information does not include information that is collected anonymously (that is, without identification of the individual user) or demographic information not connected to an identified individual.
You may receive messages weekly. Message and data rates may apply. Text HELP for assistance. Mobile information collected will not be shared with third parties for marketing purposes. To opt out of future communications, please email us at office@etchoutdoor.com or click the unsubscribe link in any of our emails.
What Personally Identifiable Information is collected?
We may collect basic user profile information from all of our Visitors. We collect the following additional information from our Authorized Customers: the names, phone numbers and email addresses of Authorized Customers.
Ankeny Lawn & Landscapes LLC dba ETCH Outdoor Living respects your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data:
Data Collection: We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form, email, rental agreement, or third-party reservation systems.
Data Usage: We use your data solely for sending updates, promotions, and reminders related to our products or services.
Data Security: We protect your data with secure storage measures to prevent unauthorized access.
Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.
MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.
Messages are recurring, and message frequency varies.
Contact Ankeny Lawn & Landscapes LLC dba ETCH Outdoor Living, at (515) 654-5318 or (515) 635-3183 or office@etchoutdoor.com for HELP or to STOP receiving messages.
Opt-Out: You can opt out of the SMS list at any time by texting, emailing, or replying STOP or CANCEL to office@etchoutdoor.com or (515) 654-5318 or (515) 635-3183. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed, and we will remove your number from our list within 24 hours.
You can send HELP for additional assistance, and you will receive a text including our phone number, email, and website. We are here to help you.
Non-Sharing Clause: We do not share your data with third parties for marketing purposes. Ankeny Lawn & Landscapes LLC dba ETCH Outdoor Living will not sell, rent, or share the collected mobile numbers.
With whom may the information may be shared?
Personally Identifiable Information collected on this site will be shared only with employees within the Ankeny Lawn & Landscapes, LLC dba ETCH Outdoor Living company. Your information is not sold or leased to any 3rd party vendors.
How is Personally Identifiable Information stored?
Personally Identifiable Information collected by Ankeny Lawn & Landscapes, LLC dba ETCH Outdoor Living is securely stored and is not accessible to third parties or employees of Ankeny Lawn & Landscapes, LLC dba ETCH Outdoor Living except for use as indicated above.
What choices are available to Visitors regarding collection, use and distribution of the information?
Visitors and Authorized Customers may opt out of receiving unsolicited information from or being contacted by us and/or our vendors and affiliated agencies by responding to emails as instructed, or by contacting us.
Are Cookies Used on the Site?
Cookies are used for a variety of reasons. We use Cookies to obtain information about the preferences of our Visitors and the services they select. We also use Cookies for security purposes to protect our Authorized Customers. For example, if an Authorized Customer is logged on and the site is unused for more than 15 minutes, we will automatically log the Authorized Customer off.
How does Ankeny Lawn & Landscapes, LLC dba ETCH Outdoor Living use login information?
Ankeny Lawn & Landscapes, LLC dba ETCH Outdoor Living uses login information, including, but not limited to, IP addresses, ISPs, and browser types, to analyze trends, administer the Site, track a user's movement and use, and gather broad demographic information.
How does the Site keep Personally Identifiable Information secure?
All of our employees are familiar with our security policy and practices. The Personally Identifiable Information of our Visitors and Authorized Customers is only accessible to a limited number of qualified employees who are given a password in order to gain access to the information. We audit our security systems and processes on a regular basis. Sensitive information, such as credit card numbers or social security numbers, is protected by encryption protocols, in place to protect information sent over the Internet.
How can Visitors correct any inaccuracies in Personally Identifiable Information?
Visitors and Authorized Customers may contact us to update Personally Identifiable Information about them or to correct any inaccuracies by emailing us. Do not send sensitive information via email.
What happens if the Privacy Policy Changes?
We will let our Visitors and Authorized Customers know about changes to our privacy policy by posting such changes on the Site.
Links:
This web site contains links to other web sites. Please note that when you click on one of these links, you are moving to another web site. We encourage you to read the privacy statements of these linked sites as their privacy policies may differ from ours.
© 2025 Ankeny Lawn & Landscapes, LLC dba ETCH Outdoor Living, All rights reserved.
Unauthorized duplication or publication of any materials from this Site is expressly prohibited.
